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SPARK Help and Support


We warmly welcome you to our SPARK (Service and Payroll Administrative Repository for Kerala ) help and support forum. Here you can ask & find solutions to all your SPARK problems. No matter how big or small.If you have any query regarding SPARK and Salary Processing then feel free to ask.Spark Experts are here to solve it out! Your question along with the answers will be displayed below. You are also allowed to help the community here if you are sure enough with your solution.Please visit HSSLiVE blog to get the reply to your question. Be sure to check back and watch their response.
Our Spark Experts : Muhammed A.P, Govt Law College,Kozhikkodu, Remlath.S, Govt HSS, Nedungolam, Kollam, Rajini A.P, Govt AP HSS, Elappully, Palakkad, Jijo George, St.Marys HSS, Murickassery, Idukki and Bibin C. Jacob, Brothers Higher Secondary School, Mavandiyur, Malappuram.
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197 comments to ''SPARK Help and Support"

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  1. Sir,
    ഒരു ടീച്ചര്‍ 20/09/2016 മുതല്‍ BRC യിലേയ്ക്ക് Deputation ല്‍ പോയി. അവിടെ SPARK ഇല്ലാത്തതിനാല്‍ ഈ സ്ഥാപനത്തിലെ SPARK ല്‍ തുടരുകയും വേണം. SPARK ല്‍ Relieve
    ചെയ്യാത്ത ഈ സാഹചര്യത്തില്‍ 01/09/2016 മുതല്‍ 19/09/2016 വരെയുള്ള part
    salary എങ്ങനെ എടുക്കും. Pls help

    ReplyDelete
    Replies
    1. Sir,Go to Service Matters-->Deputation-->Relieve on Deputation. Select employee and enter deputation details.If "Deputed to Department" is not listed choose "Autonomous Bodies",deputed to office as "Sarva Siksha Abhiyan,Tvpm".....click Confirm and Update Data,then u can process part salary.

      Delete
  2. Sir
    For processing Earned leave surrender, leave is entered through leave management system or not. What is the procedure. Explain

    ReplyDelete
    Replies
    1. Calculate Eligible leave surrender days using software available from HSSLive software section or manually

      1.Service matters->Leave->Leave Account
      Update Leave Account->EL
      Give Calculated surrender days as opening balance

      2.Service matters->Leave->Leave Surrender Order(generate Surrender order)

      3.salary matters->processing->leave surrender (prepare Bill)

      Delete
  3. Sir
    One teacher has been on leave from 04/06/2004 to 08/09/2016. Now she is joined duty w.e.f 09/09/2016. Pay fixation for 2009 hasn't done. What are the steps to be done to process her salary?

    ReplyDelete
  4. how to enter deputation to BRC?
    Deputed dept&deputed office..?

    ReplyDelete
    Replies
    1. Sir,
      Deputed dept - Autonomous Bodies
      Deputed office - Sarva Siksha Abhiyan,Tvpm.

      Delete
  5. terminal surrender bill of a retired employee cannot be done in spark.Message appears as " No valid pay slip for terminal surrender processing.cannot proceed". Recieved the hard copy of surrender pay slip.

    where to contact Spar\k help desk or AG office?
    Please help

    ReplyDelete
  6. relieved on 2/9/2016 from madathara, kollam, joined in malappura on 12/9/2016. but this date could not enter in spark as joining date. relieved school relieved with 2/9/2016 but joined school can not accept it with 12/9/2016 as joining date. what to do?

    ReplyDelete
  7. Does the gust teachers,appointed to newly granted Plus Two schools in 2014-15, need to register through SPARK?

    ReplyDelete
  8. User Revert Relieving Option The Re Generate Relieving

    Joining Time Ethra Day Anennu Relive Cheyumbo Kodukkanam...pls try

    ReplyDelete
  9. DDO of our office has retired on 30/09/2016. How to reset USER ID and PASSWORD In SPARK . Saraswathy.M, Senior Clerk, Chittur Block.

    ReplyDelete
  10. Contact Treasury Help Desk with Form 3 and Form 5 for getting authorisation to the new DDO or Officer in Charge.

    ReplyDelete
  11. Click on Form 3 and Form 5 above, to download the forms

    ReplyDelete
  12. how can i take commuted leave after the salary bill is processed

    ReplyDelete
    Replies
    1. After Salary processing of particular month....Online leave management system not allowed to insert that month's Leaves

      Delete
  13. sir how can i take commuted leave after the salary bill is processed

    ReplyDelete
  14. An employee of 8 years higher grade what should be done after enter promotion details (change of basic and increment details)

    ReplyDelete
    Replies
    1. During the entry of promotion details fix the pay using the rule 28 , no need to change the pay anywhere, i think

      Delete
  15. Sir, is there any option to edit the present salary and increment date

    ReplyDelete
  16. How to edit the scale of pay in spark.the scale of pay of HSST selection grade is Rs 42500/to Rs 87000/-.But in spark it is entered as Rs45800/-Rs89000/-

    ReplyDelete
    Replies
    1. I think the scale change is possible only by change the designation . Cont dist treasury.

      Delete
  17. A daily wage upsa in our school cannot be registered in spark. She is registered and claimed last month's salary in another school. How can she be registered in our school. Is there any option for terminating her from the previous school spark record? Please help...........

    ReplyDelete
    Replies
    1. സര്‍,പഴയ സ്കൂളില്‍ നിന്നും Accounts-->Terminate Temporary Employee വഴി മാറ്റിയാല്‍ പുതിയ സ്ഥലത്ത് register ചെയ്യാം.

      Delete
  18. i am transferred to another unit on 19.11.2015.my LPC received in the new unit show s that i am paid up to 31.12 2015.They also processed the arear DA with the salary.It is by mistake from the old unit.But i didnot get my salary for the month of Dec-15 till now.On enquiry they replied "SPARK" error.What is a solution for my problem?

    ReplyDelete
  19. Sir,
    The One Office One DDO system was introduced w.e.f January 2016. While changing over to the new system, there was a large no. of SDO bills in SPARK without encashment dates. Provision was added is spark to cancel such bills and to reprocess in the new system by the concerned DDOs. Even after getting sufficient time to do so, a significant no. of SDO bills remained without getting cancelled. As a result, many offices could not process their bills from January 2016. Finally, to overcome this situation, the SPARK PMU itself had updated false encashment dates (probably the processing date itself) for such SDO bills. The same problem might have occurred in your case.
    An experienced Treasury Help Desk User will be able to find out such bills and cancel the same. So, please ask your office to contact the nearest Treasury Help Desk. If they fail, please contact any one of the Master Trainers at the SPARK PMU, TVM by e-mail, chat or phone

    ReplyDelete
  20. how can we know the e submitted bill on the treasury is passed or not?

    ReplyDelete
  21. how can we know the e submitted bill on the treasury is passed or not?

    ReplyDelete
    Replies
    1. check bill status by accounts-bills-submitted bills

      Delete
  22. I got selection grade on completion of 15 years.Electronic pay slip is updated in spark.But I cannot update present salary which is less than AG pay slip details by two increments.Now for gazetted officers it is not possible to sanction increment either by increment link or promotion/grade link.They are making it complicated. What to do?

    ReplyDelete
    Replies
    1. I contacted spark help desk and the problem was solved

      Delete
  23. When enter KASEPF TA in claim entry there is a message diplayed that "insertion failed". Pls help

    ReplyDelete
    Replies
    1. sir,
      how can find my school spark code in spark?
      pls help

      Delete
  24. The employees got back dated grade promotion.Promotion entry was given ....But it shown only promoted days basic....As one or two year back dated promotion, increment is to sanction them...But we cannot sanction increment to these employees

    ReplyDelete
  25. Sparkil Temporaray employee was added. Medical officer on ADHOC. salary proceced. he got terminated on filling the vaccancy. now working in another hospital as adhoc. they cannot add him in temporary emply registartion as it shows AADHAAR number is already in the system... how can this be managed

    ReplyDelete
  26. @ Nazar Sir,

    Try avoiding any special character in the "Purpose" field.
    Eg: Type Treatment of the subscriber, instead of Subscriber's treatment

    ReplyDelete
  27. @ ഡോ. മാമ്മൻ പി ചെറിയാൻ
    Sir,
    Provision to terminate such employees is likely to be updated in spark within 2 or 3 days so that the terminated employees can be registered in another office afresh

    ReplyDelete
  28. How to cancel by mistekenly sanctioned increment

    ReplyDelete
    Replies
    1. sir,Sanction ചെയ്ത increment നമുക്ക് ക്യാന്‍സല്‍ ചെയ്യാന്‍ കഴിയില്ല.ജില്ലാട്രഷറിയിലെ സ്പാര്‍ക്ക് ഹെല്‍പ്ടെസ്ക്കുമായി ബന്ധപ്പെടുകയോ info@spark.gov.in -ലേക്ക് വിശദവിവരം മെയില്‍ ചെയ്യുകയോ ചെയ്യൂ.

      Delete
  29. salary arrear can't processed , message showing salary arrear from 7/2014 to 1/2016 may be processed through pay revision arrear option

    ReplyDelete
    Replies
    1. സര്‍,G.O(P)No.7/2016/Fin.Dated20/01/2016 പ്രകാരം 7/2014 മുതല്‍ 1/2016 വരെയുള്ള റിവൈസ്ട് സ്കെയിലിലെ സാലറി അരിയറുകള്‍ പേ റിവിഷന്‍ അരിയറിനോടൊപ്പം മാത്രമേ കിട്ടൂ.

      Delete
    2. Manual Salary Arrears Bill (Allowed in Treasury) for the period of July 2014 to January 2016

      You can use this software from HSSLive.in for that

      http://www.mediafire.com/download/qm8qqqxdahvz8rd/Manual_Salary_Arrear_bill-2016.xlsm

      Delete
  30. i am prepared pf bill but e submission timethis message shown Corresponding head of account is missing. You might have removed the head type entry after making the bill.

    ReplyDelete
    Replies
    1. സര്‍,ഇന്ന് ഇതൊരു common issue ആയിരുന്നു.താമസമില്ലാതെ ഈ പ്രശ്നം പരിഹരിക്കുമെന്നറിയുന്നു.നാളെ ഒന്നൂടെ e-submit ചെയ്ത് നോക്കൂ.

      Delete
  31. How to prepare gazetted leave surrender bill in SPARK. In SPARK leave account updated by AG.

    ReplyDelete
    Replies
    1. Sir,The steps are
      (1)Service matters-->Leave-->leave surrender order,fill the details and insert.
      (2)Salary matters-->Processing-->leave surrender-->leave surrender.
      (3)Salary matter-->bills and schedules-->Leave surrender–->leave surrender bill.
      (4)Salary matter-->bills and schedules-->Leave surrender–->Bank statement

      Delete
    2. Prepare Surrender sanction order.....under
      Service matters->Leave Surrender order

      Prepare Surrender bill under
      salary matters->Processing->Surrender

      Delete
  32. How to credit grade arrear of retired employee to special tsb account of ddo

    ReplyDelete
  33. where to give new basic pay for higher grade. is it to be done under promotion/grade menu?

    ReplyDelete
  34. is higher grade done under the menu promotion/grade ? Where to give new basic? pls help

    ReplyDelete
  35. Sir,
    one HSST(jr.) tr joined in our school on 13th July 2016. Before that he was working as a clerk in Registrar of co-operative societies Thiruvananthapuram.He drew the part salary for 12days at the previous office @ Pay:20000,DA:1800, HRA:1500,CCA:350.His present salary is @ Pay:32300,DA:2907,HRA:1500,CCA:0.but when we tried to process the remaining 19 days salary,it comes like this:Pay:20442, DA:1840,HRA:968,CCA(!):11.Please help us to correct this mitake.

    ReplyDelete
  36. The difference in basic pay is Rs. 645= 20000/31.
    Please check his Last Pay Change Date in Present Salary Details and ensure that it is 13-7-2016.
    Also, end date of the last entry of his Service History should be 12-7-2016 AN.
    Also check his Drawn Salary Detals to confirm that he has already drwan basic pay of Rs. 7742 from the previous office.

    ReplyDelete
  37. sir,
    i checked those things:in present salary details his last pay change date is 13.07.2016,end date of the last entry of his service history is 12.07.2016AN and in his drawn salary details it is shown that he drew basic bay Rs.7742 from the previous office; now, what sir?

    ReplyDelete
  38. If u send the details including your contact no. to muhammadap@gmail.com, I shall try to check

    ReplyDelete
  39. This comment has been removed by the author.

    ReplyDelete
  40. Sir,
    Made corrections in Service History and processed the required bill. Please check

    ReplyDelete
  41. sir,
    I am promoted to gazetted cadre and relieved on 08.08.2016 joined in new post on 17.08.2016. after transit period. LPC issued from previous office without processing salary for previous cadre for august. Pay slip not recieved. Now, while processing salary, salary is seen computed from 17.08.2016. What can be done for getting salary upto 17.08.2016

    ReplyDelete
    Replies
    1. സര്‍, ഗസറ്റഡ് കേഡറിലേക്ക് promotion കിട്ടിയവര്‍ക്ക് transit period-ലേക്ക് പ്രത്യേകം Pay slip അപ്ഡേറ്റ് ചെയ്യുന്നുണ്ട്.നോണ്‍-ഗസറ്റഡ് പീരീഡിലെ റേറ്റിലായിരിക്കും Transit period-ലെ Pay slip.Spark transfer ചെയ്തപ്പോള്‍ part salary status- YES കൊടുത്തിട്ടുണ്ടെങ്കില്‍ 1/8 മുതല്‍ 8/8 വരെയുള്ള സാലറി പഴയ ഓഫീസില്‍നിന്നും ഇനിയും മാറാം.

      Delete
  42. Deduction has been made from my salary from my salary since nov. 2014, but I didn't get a GIS account no. yet. Yesterday from DDO i was informed that without GIS account no. Salary can't be processed through spark. Today I submitted form no. C to the District insurance officer in GIS office. But it's found that the procedure will take time. Is it like that, i am not going to get my salary until I get GIS account no. ?

    ReplyDelete
  43. No instructions to treasury to block salary, especially due to none of your faults. Submit the bill

    ReplyDelete
  44. Sir
    My pay fixed into revised scale (pay revision 2014) only in this month(October 2016).
    I processed DA arrear from 01/2016 to 04/2016. But the result is error with the message "job completed with errors" and reason shown is "negative arrear for.... Such cases may be processed separately for recovery"....
    How can I correct it and process the DA arrear?

    ReplyDelete
    Replies
    1. സര്‍,Pay revise ചെയ്തത് ഈമാസമാണെങ്കിലും 1/2016 -- 4/2016-ലൊക്കെ Revised സ്കെയിലില്‍ ആയില്ലേ.അപ്പോ pay revision arrear period കഴിഞ്ഞു 2/2016 മുതലുള്ള സാലറി അരിയര്‍ ആദ്യം process ചെയ്തു മാറിയതിനു ശേഷം 1/2016 to 4/2016 DA arrear process ചെയ്യൂ.

      Delete
  45. I have taken 37 days HPL from 25/09/2016 to 31/10/2016
    How to enter this as commuted leave in spark ?

    ReplyDelete
  46. One teacher,who promoted from HSST junior to HSST,He received salary for 3 months with LPC,Now his pay slip has been updated from AG.Can we process multiple salary for 4 months (July,August,sep,oct)?

    ReplyDelete
    Replies
    1. ജൂലൈ,ആഗസ്റ്റ്‌,സെപ്റ്റംബര്‍ Multiple Month Salary ആയി ചെയ്യുകയും ഒക്ടോബര്‍ മാസത്തേതു പ്രത്യേകം process ചെയ്യുകയും വേണം.

      Delete
    2. Other Employees October salary already pair.So can we include October salary of him ?(4 months)

      Delete
    3. Multiple Month Salary യില്‍ current month salary വരരുതെന്നാണ്.ഇപ്പൊ ഒക്ടോബര്‍ സാലറിടൈം ആയതിനാല്‍ അത് മാത്രം പ്രത്യേകബില്ലായി കൊടുക്കണം.മറ്റുള്ളവരുടെ സാലറി മാറിയാലും ഈ ടീച്ചറുടെത് പ്രത്യേകം process-ചെയ്യാം.

      Delete
    4. Part Salary ഇല്ലായെങ്കിൽ

      Multiple Month Salary ചെയ്യുന്നതിന് പ്രശ്നം ഒന്നും ഇല്ല.

      Multiple Salary Process ചെയ്യുന്നതിന് ഒരു മാസം Complete ചെയ്യണം.

      Now you Can
      Include October in Multiple Salary Because October is Completed

      Delete
  47. hi,i am dr.sanal kumar ... i was on commuted leave from 24-9-16 to 7-10-16.how can i process part salry in spark bcz i didnt get my pay slip yet

    ReplyDelete
  48. I think no need of AG slip to process Leave salary up to 21 days....One GO published regarding this.....how can we consider this as part salary

    ReplyDelete
  49. what are the procedures to be merging high school pf to higher secondary pf

    ReplyDelete
  50. റംല ടീച്ചർ പറഞ്ഞത് ശരിയാണു. നവംബർ 30 കഴിയുന്നത് വരെ ഒക്ടോബർ സാലറി മൾട്ടിപ്പിൾ മന്ത് പ്രൊസസിങ്ങിൾ ഉൾപ്പെടുത്താൻ കഴിയില്ല. ഒക്ടോബർ സാലറി നവമ്പർ 1 മുതൽ മാത്രമെ ഡ്യൂ ആകുന്നുള്ളൂ. ഒക്ടോബർ സപ്പറേറ്റ് ബിൽ തന്നെ വേണം (Rule 176, KTC and Article 75 KFC)

    ReplyDelete
    Replies
    1. Sir..

      Claims of Government servants Due date for payment of pay, allowances, etc

      *75. (a) Pay, leave salary, and other monthly recurring payments become due for payment only on the expiry of the month to which they relate, and except where otherwise provided in clauses (b) to (d) below, should not be paid before the first working day of the next month.

      October Salary Due date Nov 1 മുതല്‍ ആയത് കൊണ്ട് Nov 1 മുതല്‍ Spark ല്‍ Multiple Month Salary Process ചെയ്യാവുന്നതാണ്.

      Spark Software Set ചെയ്തിരിക്കുന്നത് തന്നെ Due date ആകാതെ Employee യെ Multiple Salary പ്രോസസ് ചെയ്യാന്‍ കഴിയില്ല എന്ന രീതിയില്‍ ആണു. Due date ആകാതെ Select ചെയ്യാന്‍ നോക്കുമ്പോള്‍ "You cannot process for Current month here" എന്ന് വരുന്നത് കാണാം.

      October മാസത്തെ Multiple Month Salary യില്‍ ഉള്‍പ്പെടുത്താന്‍ Nov 30 കഴിയണമെന്നില്ല. Nov 1 മുതല്‍ Multiple Salary യില്‍ ഉള്‍പ്പെടുത്താവുന്നതാണ്.

      Please Check this to Spark..

      Delete
  51. സ്പാർക്കിലെ സെറ്റിങ്സുകളെല്ലാം റൂൾസ് അനുസരിച്ച് ആയിട്ടില്ല.
    താങ്കൾ പറയുന്നത് പോലെ ഒക്ടോബർ ബിൽ പ്രൊസസ് ചെയ്യുന്നത് നവമ്പർ 1 നു മുമ്പോ ശേഷമോ എന്നതിനു ഇവിടെ ഒരു പ്രസക്തിയുമില്ല. ക്ലെയിം പീരിയേഡും അക്കൌണ്ടിങ്ങുമാണു കറന്റ് മന്ത് ആണോ അരിയർ ആണോ എന്ന് തീരുമാനിക്കുന്നത്.
    കെ.ടി.സി റൂൾ 176 അനുസരിച്ച് ഒക്ടോബർ സാലറി ഡിസമ്പർ 1 നു മുമ്പ് മൾട്ടിപ്പിൾ സാലറിയിൽ ഉൾപ്പെടുത്താനാകില്ല. മീക്ക ട്രഷറികളും ഒബ്ജക്ട് ചെയ്യാറുണ്ട്. അത് ശരിയുമാണ്.ചുരുക്കം ചില ട്രഷറികൾ പാസ്സാക്കുന്നതായും കണ്ടിട്ടുണ്ട്. അത് കൊണ്ട് റൂൾ റൂൾ അല്ലാതാകുന്നില്ല.

    ReplyDelete
  52. how to take increment of DDOs in aided higher secondary school

    ReplyDelete
    Replies
    1. Whats the problem....Process increment,Approve Increment in service matters

      Choose Approving authority-Principal...then take U.O. NOTE ....then submit it to get sanctioned by RDD...

      Delete
  53. SDO was on commuted leave from 01/11/2016 to 04/11/2016. He forward 'online application' from his own Uesr ID & SUBMIT to Principal. But appliction not found in Principal ID.What is next step?

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. with correct OTP Leave കൃത്യമായി Enter ചെയ്തിട്ടുണ്ട് എങ്കിൽ Principal Login ൽ Approve ചെയ്യാൻ കിട്ടുമല്ലോ...pls try again with Mozilla...OR try to insert leave directly in to Leave history(Not recommended)

      Delete
  54. Dear sir,
    There is some problem while entering HSST selection grade in promotion under service matters.Date of increment was 01/10/2016 and successfully passed and received. Her basic on that date was 62400. But the problem is that she was eligible for selection grade w.e f 16/07/2016 and passed on 07/11/2016.Pay fixed on 16/07/2016 is 63900.While entering new basic pay in pay fixation on promotion under promotion there is an error message that "enter present basic pay". Please help to solve this problem.

    ReplyDelete
    Replies
    1. Try with Next increment date greater than present date...correct service history or some times need to delete last entry in service history...Use promotion rule 28A

      Delete
  55. സര്‍,
    ആര്‍ജിതാവധി SURRENDER ചെയ്യുന്നതിനായി ENTRY നടത്തിയപ്പോള്‍ ഒരു ടീച്ചറുടെ പേര്+ PEN NO ഇനി SEL ചെയ്യാനുള്ളവരുടെ ലിസ്റ്റിലില്ല. ഈ സാമ്പത്തിക വര്‍ഷം ടി ടീച്ചര്‍ SURRENDER ചെയ്തിട്ടുമില്ല. ടീച്ചറുടെ പേര് എങ്ങനെ ഉള്‍പ്പെടുത്തും.

    ReplyDelete
  56. സര്‍,
    ഇത്തവണ (ഒക്ടോബര്‍ 2016) സാലറി ബില്‍ PROCESS (ഇ SUBMITചെയ്തപ്പോള്‍ ഒരു ബില്‍ SUCCESSFUL എന്നു കാണിച്ചു. മറ്റൊരെണ്ണം ഒന്നും കാണിച്ചില്ല.' AN UNEXPECTED EVENT OCCURRED എന്നും സ്പാര്‍ക്‍ HELPDESK നെ ബന്ധപ്പെടാനും എന്നുമുള്ള Message കാണിച്ചു. സ്പാര്‍ക്‍ HELPDESK മുഖേന പ്രശ്നം താത്ക്കാലികമായി പരിഹരിച്ചു.ബില്‍ മാറി. ഒട്ടേറെ ബില്ലുകള്‍ മുന്‍പ് ചെയ്തത് കിടക്കുന്നതുകൊണ്ടാണ് ഇങ്ങനെ സംഭവിച്ചതെന്നാണ് സ്പാര്‍ക്‍ HELPDESK ല്‍ നിന്നും അറിഞ്ഞത്. Incomplete ആയിക്കിടക്കുന്ന സാലറിബില്ലുകള്‍ delete ചെയ്ത് ട്രാഫിക് ജാം ഒഴിവാക്കാന്‍ എന്തു ചെയ്യണം. (Step സഹിതം പറഞ്ഞുതരണേ)

    ReplyDelete
    Replies
    1. Incomplete ആയിക്കിടക്കുന്ന സാലറിബില്ലുകള്‍ എങ്ങനെ വരുന്നു sir...encashment ചെയ്യാത്ത എല്ലാ ബില്ലുകളും Cancel processed salary ഉപയോഗിച്ച delete ചെയ്യൂ sir

      Delete
  57. പെൻ നമ്പർ ഇല്ലാതെ മുന്നേ വാങ്ങിയ ശമ്പള സർട്ടിഫിക്ക്റ്റ് പ്രകാരം, ശമ്പള റിക്കവറിക്ക് സ്പാർക്കിൽ റിക്ക്വസ്റ്റ് ചെയ്യാൻ ജീവനക്കാരുടെ പെൻ നമ്പർ ലഭിക്കാൻ എന്താണ് ചെയ്യേണ്ടത്

    ReplyDelete
  58. can we process a SDO GPF loan(NRA) through spark? pls give the steps?

    ReplyDelete
    Replies
    1. @Biju,The steps are
      1.ACCOUNTS --> CLAIM ENTRY ,select nature of claim as'PF NRA Withdrawal'and fill other details ,click INSERT and SUBMIT.
      2.ACCOUNTS --> CLAIM APPROVAL ,select the submitted claim ,Click APPROVE button.
      3.ACCOUNTS --> BILLS --> MAKE BILL FROM APPROVED CLAIMS ,select the approved claim and click 'MAKE BILL' button ,then take PRINT out of the bill.
      4.ACCOUNTS --> BILLS --> E SUBMIT BILL.

      Delete
  59. How to draw salary arrear in spark in old scale in the period from 01/07/2015 to 31/11/2015

    ReplyDelete
    Replies
    1. Sir i think Pay revision arrears ന്റെ കുടയെ വാങ്ങാൻ കഴിയു @April 2017
      OR
      Submit manual salary arrears bill(നിങ്ങളുടെ treasury-ൽ ചോദിച്ചിട്ടു)
      ഇപ്പോൾ പല Treasury കളും Manual bill സ്വീകരിക്കുന്നില്ല

      Delete
  60. 1)Revised salary for the month of june 2016 and july 2016 processed,e-submitted and encashed as multiple monthly salary.2)Then processed arrear salary for the month of february 2016 to may 2016 and e-submitted to treasury but not encashed.By mistake the treasury cancelled the 2nd bill.3)The arrear D.A (3%) is processed without cancelling the 2nd bill and merged with the salary bill foe the month of august 2016 and encashed.Now the 2nd bill is not able to e-sumit again and encash.How to solve the problem ?

    ReplyDelete
    Replies
    1. @Hari,ട്രഷറി object ചെയ്ത അതേ ബില്ലുതന്നെ വീണ്ടും ഇ-സബ്മിറ്റ് ചെയ്യാന്‍ കഴിയുമായിരുന്നില്ല.ക്യാന്‍സല്‍ ചെയ്ത് വീണ്ടും process ചെയ്തു ഇ-സബ്മിറ്റ് ചെയ്യേണ്ടി വരും.D.A അരിയര്‍(3%)process ചെയ്തപ്പോ രണ്ടാമത്തെ ബില്ലിലെ(salary arrear)data വരാന്‍ ചാന്‍സ് ഇല്ലല്ലോ.

      Delete
    2. When the DA Arrear(due) (3% in revised scale) is merged, it considered the salary arrear has been already processed and encashed (as drawn bill). But salary arrear is only processed but not encashed so that it become not able to cancel and not able to e-submit to encash.The salary arrear(02/16 to 05/16)What will be the solution.(three teachers are in problem-Rs.82038 locked)

      Delete
    3. @Hari,സാലറി അരിയര്‍ ബില്ലിലെ details ആണ് DA Arrear ബില്ലിലെ drawn ആയി വന്നതെങ്കില്‍ പഴയബില്‍ ഇ-സബ്മിറ്റ് ചെയ്യാനായി സ്പാര്‍ക്ക് ഓഫീസിന്‍റെ സഹായം തേടുക.

      Delete
  61. Sir, please give me the steps to process SDO Leave surrender bill

    ReplyDelete
  62. Sir, please give me the steps to process SDO Leave Surrender Bill

    ReplyDelete
    Replies
    1. @Lekshmi,First ensure that the Leave surrender slip updated by AG. Then go to
      (1)Service matters-->Leave-->leave surrender order,fill the details and insert.
      (2)Salary matters-->Processing-->leave surrender-->leave surrender.
      (3)Salary matter-->bills and schedules-->Leave surrender–->leave surrender bill.

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  63. This comment has been removed by the author.

    ReplyDelete
  64. This comment has been removed by the author.

    ReplyDelete
    Replies
    1. Conveyance allowance അപ്ഡേറ്റ് ചെയ്തിട്ടുണ്ടെങ്കില്‍ Salary matters->Processing->Arrear->Salary arrear വഴി ചെയ്യാം

      Delete
  65. after seting the EARNED LEAVE of an employ i cant process the leave surrender as the pen no. of teacher is not seen ther e to select.

    ReplyDelete
  66. Is there a circular recently allowing arrear bills manually ie not through spark

    ReplyDelete
  67. Pre revised arrears(From 7/2014 to 2/2016) manually claim ചെയ്യാമെന്ന് order ഉണ്ട് ...concerned treasury ൽ ചോദിച്ചിട്ട് ചെയ്യുക

    ReplyDelete
  68. Sir, Last week my question was the existing order on non spark bill of 2009 to 2012 or the Bill not to be done as E-submit. But answer is for the bill period of 01.07.2014 to 31.01.2016. Answer if have clear awareness.

    ReplyDelete
  69. sir
    please describe the procedures for processing the GPF temporary Advance of an HSST in SPARK

    ReplyDelete
    Replies
    1. @Lal,The steps are
      1.ACCOUNTS --> CLAIM ENTRY.
      2.ACCOUNTS --> CLAIM APPROVAL.
      3.ACCOUNTS --> BILLS --> MAKE BILL FROM APPROVED CLAIMS.
      4.ACCOUNTS --> BILLS --> E SUBMIT BILL.

      Delete
  70. How to change the PAN number in SPARK

    ReplyDelete
    Replies
    1. how to make correction in PAN NUMBER

      Delete
    2. @Najma,Servise matters ->Personal Details ,edit PAN NUMBER and CONFIRM.

      Delete
  71. How can I change my designation in SPARK?

    ReplyDelete
    Replies
    1. Your Pay Scale in the Salary bill is correct, but designation is not correct - If yes! = Go to promotion in SPARK and select the correct designation and confirm the same.

      Delete
  72. how to enter additional increment in spark

    ReplyDelete
  73. Get sanction of the advance/additional increment from the controlling officer concerned and report the same to your District Treasury Help desk or to SPARK directly by
    E-Mailing the Details and request.

    ReplyDelete
  74. One teacher relieved from HSST Jr and joined as HSST in another school on Feb.2016.Now when processing DA arrear from 01/16 to 04/16 ,it shows negative amount.How can solve it ?

    ReplyDelete
    Replies
    1. If any bill shows negative amount as balance is means that there is a withdrawal made previously than the present basic pay, DA & HRA. Therefore, Check the 'PBR' (See slary matters)of the employee or 'salary drawn details' and make necessary corrections such as Cancelling the bills generated - but not encashed etc. etc.

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  75. The increment date of a teacher of our school falls on 01/12/2016. The AG has electronically updated and sent the pay slip. While trying to process the pay of 11/2016, an error generated as "present salary details is not matching with AG payslip". what to do, before approaching spark help desks?

    ReplyDelete
  76. I think you are a Gazetted Officer and in a government School. Goes to salary matters --> Pay revision editing --> Present Salary. Then make necessary corrections in Basic Pay and Last Pay Change Date as 01/11/2016 and next increment date as 01/11/2017 then click the confirmation at the bottom -right side. Now, You can process the bill without any error.

    ReplyDelete
  77. full salary can dissolve into P.F A\c

    ReplyDelete
    Replies
    1. The maximum of the amount to be credit to PF is only up to the amount of Basic Pay only. (If you mean that the maximum amount of PF amount to be credited to PF as Subscription)

      Delete
  78. Sir
    VEO joined duty in this office on 06/10/2016 who was previously worked in Gramapanchayat as clerk. 5 days salary received from the previous office. Entered his date of joining in this office as 06/10/2016. while processing salary for 10/2016 in this block full salary was processed. How can I process his salary for 26 days. Please help

    ReplyDelete
    Replies
    1. Sir,Please check the following details
      1)Last pay change date in"PRESENT SALARY DETAILS" and ensure that it is 06/10/2016.
      2)The end date of the last entry of his"SERVICE HISTORY"should be 05/10/2016AN.
      3)Date of joining in the Department in PRESENT SERVICE DETAILS- ensure that it is 06/10/2016.(Servise matters ->Personal Details)

      Delete
  79. Sir..
    I was working as clerk in SC development dptmnt till 17/11/16.
    I relieved from there on 17/11/16 and joined Kerala university on 19/11/16. At Kerala uvsty spark software is not using . So please advise what has to be done to process my part salary till 17/11/16 at SC Dvlpmnt dptmnt.

    ReplyDelete
    Replies
    1. Sir,
      The details of an employee getting direct appointment in a higher post while in service can be updated through "SERVICE MATTERS->APPOINTMENT TO HIGHER POST->RELIEVE FROM CURRENT POST".By selecting office and employee,current details will be displayed. Then enter new post’s details,here select
      New Department-AUTONOMOUS BODIES
      Select District-Thiruvananthapuram
      New Office-UNIVERSITY OF KERALA,Tvpm and so on
      Relieved date-17/11/2016 AN
      Whether Part Salary to be processed -select "YES"
      click "CONFIRM".Then process ur salary..

      Delete
  80. There is Three options. (1)Enter L.W.A. from 18.11.2016 in your leave account. (2) In SPARK main menu - go to service details --> retirements --> choose any relieving reason. (3) Make an entry in promotion or transfer in the same office with past salary claim optionup to 17/11/2016 A/N

    ReplyDelete
    Replies
    1. Dear Sir,
      Thank you so much for your prompt response.

      Delete
  81. സ്പാർക്കിൽ Special Allowance ചേർത്ത് ബിൽ പ്രോസസ്സ് ചെയ്യുന്നത് എങ്ങനെയാണ്?

    ReplyDelete
    Replies
    1. In Present Salary->Insert Special allowance in Other Allowances

      Delete
  82. Sir,
    How can I delete process annual increment through spark

    ReplyDelete
  83. Please guide me to add an employee in SPARK and his first salary bill processing in SPARK

    ReplyDelete
    Replies
    1. @hk,DDO can generate PEN through ADMINISTRATION->NEW EMPLOYEE RECORD.Fill all the mandatory fields in PERSONAL MEMORANDA,PRESENT SERVICE DETAILS,CONTACT DETAILS and CONFIRM.Then go to SALARY MATTERS->CHANGES IN THE MONTH->PRESENT SALARY..after entering the salary details of the employee,we can process the salary bill through SALARY MATTERS->PROCESSING->SALARY->MONTHLY SALARY PROCESSING.

      Delete
    2. Thank you teacher for reply. In Salary Matters, the basic pay field shows zero and the field is inactive. How can I enter the basic pay?

      Delete
    3. This comment has been removed by the author.

      Delete
  84. Go To
    Service Matters
    Personal Details
    Select the Employee
    Click Present Salary
    Enter Basic Pay, Last Pay Change Date and Next Increment
    Give "N" for Credit Salary to Bank?(Y/N)
    Confirm.

    After updating basic pay as above, other details such as bank a/c no. can be updated in the same tab or under Changes in the month - Present Salary

    ReplyDelete
    Replies
    1. @HK Yes...This is the solution for Your case...its done pls check now...

      Delete
    2. Thank you sir now problem solved.

      Delete
    3. Thank you sir now problem solved.

      Delete
  85. By changing "Credit Salary to Bank?(Y/N)" to "Y"

    ReplyDelete
  86. @HK this is the solution for New added employee to set Basic Pay....and Bank detailes

    ReplyDelete
  87. Sir,
    PTS of our office retired on 30/09/2016 by VRS. How can I record the retirement in Spark. Another employee is posted to this office in the vaccancy. Please help sir

    ReplyDelete
    Replies
    1. Sir,Go to SERVICE MATTERS->RETIREMENTS ,select office,employee name,then select"Nature of Retirement as voluntary Retirement"then enter Retirement date and Confirm.

      Delete
  88. sir, I updated aadhar details to correct name as SSLC book during Nov 2016,and got e-Aadhar .But when Aadhar No entered in Spark for Daily wage for 2012-13- Aided school claim-it shows old Aadhar name . Hence cannot verify aadhar.How to deal with it

    ReplyDelete
    Replies
    1. Is it the problem of Spark site or Aadhar site /Please help us

      Delete
  89. Sir,
    We cannot enter a new employees bank details in spark.
    We created pen for him. But bank branch and name not coming. How to solve this problem.
    Abhilash S,
    Perinthalmanna

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

      Delete
    2. Steps to SET Basic Pay of Newly added employee
      Go To->Service Matters
      Personal Details
      Select the Employee(by entring employee PEN)
      Click Present Salary(Menus available@Top)
      Enter Basic Pay,Last Pay Change Date
      and Next Increment(Should be greater than present date)
      Give "N" for Credit Salary to Bank?(Y/N)
      Confirm.

      After updating basic pay as above, other details such as bank a/c no. can be updated in the same tab
      or
      Salary matters-> Changes in the month -> Present Salary

      Give "Y" for Credit Salary to Bank?(Y/N)
      Bank :Choose ur bank or TSB
      Branch:Ur branch
      Account type:SB or CA
      Account no

      confirm

      Delete
  90. What do you mean by period in claim entry when we process pf temp withdrawal through spark

    ReplyDelete
  91. Sir.
    PTS of our office has retired under VRS on 30/09/2016. New PTS joined this office. How can I enter the retirement details in spark. Please help.

    ReplyDelete
    Replies
    1. Sir,Go to SERVICE MATTERS->RETIREMENTS ,select office,employee name,then select"Nature of Retirement as voluntary Retirement"then enter Retirement date and Confirm.

      Delete
  92. Sir,
    One employee in my school is getting special allowance as shown in the Auto calculated Allowances column in Present salary option. That allowance has to be removed for the time being. But i am unable to find any option to do so. The Termination date is already given in the Auto calculated allowances.

    ReplyDelete
  93. Sir,
    Relived on 04/01/2017 AN from school at Kollam on thrown out and posted to Ernakulam. On which day I have to join if availing full joining time.

    ReplyDelete
  94. ഒരാളുടെ GO (p)no61/2016/fin പ്രകാരമുള്ള 9%da മെര്‍ജ് ചെയ്യാതെ പുതിയ ശംബലത്തിലേക്ക് മാറി.
    ഇപ്പോള്‍ ന്യൂ സാലറി അരിയര്‍ പ്രോസസ് ചെയ്യുമ്പോള് വ്യത്യാസം കാണിക്കുന്നു.
    അരിയര്‍ പ്രോസസ് ചെയ്യുമ്പോള്‍ നെഗറ്റീവ് അരീയ്ര്‍ കാണിക്കുന്നു...
    എങ്ങിനെ ഇ അരിയര്‍ എങ്ങിനെ മെര്‍ജ് ചെയ്യാം...
    ഇ പ്രശ്നത്തിന് പരിഹാരനിര്‍ദ്ദേശങ്ങള്‍ പ്രതീക്ഷിക്കുന്നുണ്ട്

    ReplyDelete
    Replies
    1. സര്‍ ഇതു ആരും കണ്ടില്ലേ..... മറുപടി പ്രതീക്ഷിക്കുന്നു

      Delete
    2. @Arunji,സാലറിഅരിയറും DA അരിയറും ഒരേ പിരീഡില്‍ വരികയാണേല്‍ ആദ്യം സാലറിഅരിയര്‍ പ്രോസസ് ചെയ്യണം.പിന്നീടേ DA അരിയര്‍ ചെയ്യാവൂ.
      GO(P)No.61/2016/Fin dated 05.05.2016 പ്രകാരമുള്ള DA അരിയര്‍ PF ല്‍ മെര്‍ജ് ചെയ്യേണ്ടിയിരുന്ന പീരീഡ്‌ 2016 മെയ്‌ - നവംബര്‍ സാലറിവരെയായിരുന്നു.നവംബറിലെ സാലറിയും മാറിയെങ്കില്‍ DA അരിയര്‍ മെര്‍ജ് ചെയ്യാന്‍ Time limit extend ചെയ്യുന്നതായ ഓര്‍ഡര്‍ വരണം.

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    3. പേ റിവിഷന്‍ അരിയര്‍ പ്രോസിസ് ചെയ്തപ്പോള്‍ 9% വേണ്ടിടത്ത് 6% ഉള്ളുഎന്ന് പറഞ്ഞു സെക്ഷന്‍ ബില്‍ റിജെക്റ്റ് ചെയ്തു....ഇനി എന്ത് ചെയ്യും....

      Delete
    4. @Arunji,ഈ പ്രശ്നത്തില്‍ സാലറിഅരിയറും GO(P)No.61/2016/Fin dated 05.05.2016 പ്രകാരമുള്ള DA അരിയറും ഒരേ പിരീഡില്‍ വരുന്നതിനാല്‍ സാലറി അരിയര്‍ ആണല്ലോ ആദ്യം process ചെയ്തത്.ആ സാലറി അരിയറില്‍ 2016 ഫെബ്രുവരി മുതല്‍ ഏപ്രില്‍ വരെ Amount Due കോളത്തില്‍ DA 6 ശതമാനമേ വരൂ.മെയ്‌ മുതല്‍ 9 ശതമാനവും വരും.ഇങ്ങനെയല്ലേ സാലറി അരിയര്‍ ബില്‍ process ചെയ്തു കിട്ടിയത്. 2016 ഫെബ്രുവരി മുതല്‍ ഏപ്രില്‍ വരെ ബാക്കിയുള്ള 3 ശതമാനം DA അരിയര്‍ ബില്ലിലേ വരൂ.

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    5. നന്ദി .അപ്പോള്‍ ആദ്യം ഏതു പ്രോസസ് ചെയ്യണം .എന്ത് ചെയ്യണം എന്ന് കൂടി പറഞ്ഞു തരുമോ

      Delete
  95. How can validate the leave surrender slip of SDO

    ReplyDelete
    Replies
    1. Leave surrender process ചെയ്യുമ്പോള്‍ വാലിഡേറ്റായിക്കോളും.
      1.Service Matters->Leave->Leave Surrender Order.
      2.Salary Matters->Processing->Leave Surrender.

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  96. Sir today I Processed the salry for the month of Nov 2016 and Dec 2016 Through multiple month salary processing option. But when bills and schedule menu is taken, nothing displayed. Then I try to cancel the processed salary. But the dialogue box did not display the bill. What i have to do to cancel the processed multiple month salary.?? Can you miss call My mob 9447034080.

    ReplyDelete
  97. Replies
    1. ഞാൻ തന്നെ പഠിച്ചു

      Delete
  98. How to enter claim entry for gpf closure

    ReplyDelete
    Replies
    1. The steps are
      1.ACCOUNTS --> CLAIM ENTRY ,select nature of claim as PF CLOSURE and fill other details ,click INSERT and SUBMIT.
      2.ACCOUNTS --> CLAIM APPROVAL ,select the submitted claim ,Click APPROVE button.
      3.ACCOUNTS --> BILLS --> MAKE BILL FROM APPROVED CLAIMS ,select the approved claim and click 'MAKE BILL' button ,then take PRINT out of the bill.
      4.ACCOUNTS --> BILLS --> E SUBMIT BILL.

      Delete
  99. i have processed multiple salary of an employee for 11/2016 and 12/2016 with error. so i cancelled the bill.but now the name of the employee is not viewed in multiple salary field and single salary field in the the period said above. pls help

    ReplyDelete
    Replies
    1. @Binu,ആ മാസങ്ങളിലെ സാലറി/മള്‍ട്ടിപ്പിള്‍ സാലറി process ചെയ്തത് കിടന്നാലാണ് ആ ജീവനക്കാരനെ പിന്നീട് ലിസ്റ്റ് ചെയ്യാത്തത്.ബില്‍ ക്യാന്‍സലായോന്നു ഒന്നൂടെ നോക്കു.Salary Matters-ല്‍ ആ employee-ടെ PBR നോക്കിയാലും ആ മാസങ്ങളിലെ സാലറി process ചെയ്തത് കിടക്കുന്നുണ്ടോന്ന്‍ അറിയാന്‍ കഴിയും.അതുപോലെ ആ employee-ടെ Present salary Details-ല്‍ Bill Type ശരിയാണോന്നും ചെക്ക് ചെയ്യൂ.

      Delete
  100. While processing the arrear salary of an employee from 12/13 to 1/14 the DA of due salary was calculated as 53%. But it was actually 63%. Why do this error occur and how can I correct it

    ReplyDelete
    Replies
    1. ഈ പ്രശ്നത്തില്‍ 12/2013,01/2014 സാലറി അരിയറും DA അരിയറും ഒന്നിച്ചു വന്ന പിരീഡല്ലേ.12/2013-ലെ സാലറിഅരിയറില്‍ DA 53 ശതമാനവും 01/2014-ലെ സാലറിഅരിയറില്‍ DA 63 ശതമാനവുമാണ് വന്നതെങ്കില്‍ GO(P)No.630/13 Fin dt 23/12/13 പ്രകാരം 12/2013 ലെയും GO(P)No.221/14 Fin dt 16/06/14 പ്രകാരം 01/2014 ലെയും DA അരിയറുകള്‍ ഒന്ന് process ചെയ്തുനോക്കിയാല്‍ ശരിയായി വരുന്നുണ്ടോന്നറിയാം.

      Delete
  101. Sir when I entered Higher Grade of an employee after confirmation it was found that the basic pay is wrong and excess than actual . Can I edit the baiscpay if so How?

    ReplyDelete
    Replies
    1. തെറ്റായ ബേസിക്പേ ശരിയാക്കാന്‍ Spark help desk/District Treasury help desk സഹായം തേടുന്നതാണ് നല്ലത് .

      Delete
  102. Sir,

    We need to process arrear D.A. from 07/16 to 12/16, new D.A.
    But one incumbent need to process some salary arrear in this period.
    somebody told us we cant process salry arrear after processing D.A arrear in that period. Is it possible, give us a reply, thanks for your support..

    ReplyDelete
    Replies
    1. i got the answer from previous answer..thank u..

      Delete
  103. comment on jan28/2017) Madam
    The problem arised due to the processing of multiple salary including dec2016 , which falls due on 1/2017. After 31/1/2017 , the problem solved by SPARK itself. Thank you for your reply

    ReplyDelete
  104. sir,
    i am an HSST.my annual increment is due on Jan 2017. i didn't get the payslip and it is not electronically updated in AG Payslip link in SPARK. can i edit this and process the salary through spark? please help.

    ReplyDelete
    Replies
    1. AG increment payslip electronically update ചെയ്യണം എന്നാ അറിവ് ...pls contact AG

      Delete
  105. When I enter claim for NRA withdrawal the columns "Purpose,Authorization date of AG Sanction order No. Sanction order Date Amount Payable" are inactive. I can't type nothing in these columns. What shall I do Sir?

    ReplyDelete
  106. I was working as Clerk in govt. School and now has joined as UPSA by direct recruitment. Relieved from the old post on 2.2.17 and joined UPSA on 3.2.17. How to relieve me in spark and enter details of new post.

    ReplyDelete
  107. I had retired as assistant surgeon on 31-03-2015 posted on 2-03-2015 after a spell of unauthorised absence. AG section recently asked me to provide PEN to issue salary slip. My office cannot generate PEN online since I am already retired. Kindly advice how to generate PEN. ?
    I am informed , I have to go to SPARK office Trivandrum directly to solve this issue. Can I get online appointment for this.? email thomasorent@gmail.com

    ReplyDelete
  108. ഈ കോളേജിലെ സൈനുദ്ദീന്‍.കെ.എന്‍, ക്ലര്‍ക്കിന് 01/06/2015 മുതല്‍ സീനിയര്‍ ക്ലര്‍ക്കായി പ്രമോഷന്‍ ലഭിച്ചു. എന്നാല്‍ ടിയാന്‍റെ പത്താം ശമ്പള കമ്മീഷന്‍ അനുസരിച്ച് 01/07/2014 മുതലുള്ള ക്ലര്‍ക്കിന്‍റെ ശമ്പളം ആദ്യം ഫിക്സ് ചെയ്ത് കിട്ടുകയും, അത് പ്രകാരം, സ്പാര്‍ക്കില്‍ അപ് ഡേഷന്‍ വരുത്തുകയും ചെയ്തു. ശേഷം ശമ്പള ബില്‍ എടുത്തു. എന്നാല്‍ സീനിയര്‍ ക്ലര്‍ക്കിന്‍റെ പേ ഫിക്സേഷന്‍ സ്റ്റേറ്റ്മെന്‍റ് എടുക്കുന്നതിനു വേണ്ടി പ്രമോഷന്‍ ഒപ്ഷന്‍ കൊടുത്തു. പിന്നീട് റിവര്‍ഷന്‍ കൊടുക്കുകയും ചെയ്തു. ഇപ്പോള്‍ സീനിയര്‍ ക്ലര്‍ക്കിന്‍റെ പേ ഫിക്സ് ചെയ്തു കിട്ടി. ഇത് എങ്ങനെ സ്പാര്‍ക്കില്‍ അപ്ഡേഷന്‍ വരുത്തും.

    ReplyDelete
  109. @ daly sir,
    Use "Appointment to higher post" under Service matters

    ReplyDelete
  110. @ Thomas Sir,
    Your office can create a PEN for you. Ask them to contact the Spark Help Desk in the nearest Dist. Treasury for any help

    ReplyDelete
  111. @ Alameen College

    ചോദ്യം പൂർണ്ണമായി മനസ്സിലായില്ല. സ്പാർക്കിൽ നിലവിൽ ഇയാളുടെ ഡസിഗ്നേഷൻ ക്ലർക്ക് എന്നും Present Salary യിലെ Last Pay Change Date 1-11-2016 ആണെന്നും കരുതുന്നു. ഏറ്റവും പുതുയ സർവ്വീസ് ഹിസ്റ്ററി 1-6-15 മുതം 31-5-16 വരെ സീനിയർ ക്ലർക്കും. 1-6-16 മുതൽ 31-10-16 വരെ ഹിസ്റ്ററി ഇല്ല. നിലവിൽ അയാൾ സീനിയർ ക്ലർക്ക് തന്നെ ആണെങ്കിൽ സ്പാർക്കിൽ വീണ്ടും പ്രമൊഷൻ കൊടുത്താൽ മതിയാകും.

    ReplyDelete
    Replies
    1. സര്‍ പറഞ്ഞതു പ്രകാരം ചെയ്തു. സര്‍വ്വീസ് ഹിസ്റ്ററി ശരിയായി ചെയ്തു. പിന്നീട് പ്രമോഷന്‍ കൊടുത്തു. അപ്പോള്‍ ശരിയായി. മറുപടി തന്നതിനു വളരെ നന്ദി.

      Delete
  112. One l.p.s.a promoted as h.s.a on 1/6/2013. Appt. approved as h.s.a during oct. 2016. It is learned that arrear should merged to PF. How can we do this? pls help.

    ReplyDelete
  113. when i process the arrear from 06/2016 to 12/2016 i get the error message data not valid for 07/2016 why this happens

    ReplyDelete
    Replies
    1. ആ പിരീഡിനിടയില്‍ Pay Change വന്നിട്ടുണ്ടാകും.സര്‍വിസ് ഹിസ്റ്ററിയില്‍ അത് ചേര്‍ത്തിട്ടുണ്ടാവില്ല.സര്‍വിസ് ഹിസ്റ്ററി എഡിറ്റ് ചെയ്തിട്ട് DA arrear process ചെയ്യൂ.DA arrear പീരീഡ്‌ 07/2016-12/2016 ആണ്.

      Delete
  114. HOW TO EDIT TSB ACCOUNT NO OF RETIRED HM IN SPARK

    ReplyDelete
    Replies
    1. Service Matters->Retirements ല്‍ റിട്ടയര്‍മെന്‍റ് മാര്‍ക്ക് ചെയ്തിട്ടില്ലെങ്കില്‍ Present Salary Details എടുത്ത് TSB നമ്പര്‍ എഡിറ്റ്‌ചെയ്യാം.
      റിട്ടയര്‍മെന്‍റ് മാര്‍ക്ക് ചെയ്തുവെങ്കില്‍ Salary Matters ->Processing->Arrear ->Salary Arrear->Salary Arrear Retired Employees->Edit Present Salary ഇവിടെ ബാങ്ക് TSB സെലക്ട്‌ ചെയ്ത് details കൊടുത്ത് Confirm ചെയ്തു നോക്കൂ.

      Delete
  115. Sir, GPF temp advance bill was approved but not able to make bill or e submit

    ReplyDelete
    Replies
    1. സര്‍,Approved Claim കാണാനില്ലയെന്നത് ഒരു common issue ആണ്.വൈകാതെ പരിഹരിക്കപ്പെടുമെന്ന് പ്രതീക്ഷിക്കാം.സ്പാര്‍ക്കിലേക്ക് ഒരു മെയില്‍ അയച്ചേക്കൂ.

      Delete
    2. സർ,

      Approved Claim കാണാനില്ലയെന്ന പ്രോബ്ലം സ്പാർക്കിൽ പരിഹരിച്ചിട്ടുണ്ട്.

      Delete
  116. Sir

    New lab assistant has joined our school by transfer from govt ITI,where he was working as LGS.His salary there ,was more than the starting basic pay for a lab assistant in HSE.He claims for pay protection and pay fixation.

    Is he eligible for pay fixation?

    IF so can we we edit the basic pay in spark without the help of spark help desk?

    ReplyDelete
  117. @ Govt. HSS, Puthenthode, Ernakulam

    Yes, eligible for pay fixation as per Rule 28A. Proper method to edit the pay is to contact the help desk

    ReplyDelete

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