Introduction to e-Service Book for Government Employees
To improve the accuracy and transparency of employee service records, the Government of Kerala has officially approved the introduction of the e-Service Book system for both Gazetted and Non-Gazetted State Government employees. This initiative is aimed at replacing the traditional physical service book, which has been used for decades to track employee service history.
Development and Approval of e-Service Book
As per the earlier government order, the Manager of SPARK PMU was assigned the responsibility of developing the e-Service Book module. During a high-level meeting chaired by the Chief Secretary on 31st May 2021, it was confirmed that the e-Service Book was ready for launch.
Following this, the Online Services Review Committee recommended the formal implementation of the system across all government departments.
e-Service Book Implementation: Effective Date and Conditions
The Government has carefully reviewed the proposal and decided to implement the e-Service Book across all departments with immediate effect. This transition comes with certain guidelines and employee classifications to ensure a smooth switch:
Employee Categories for e-Service Book Usage
Category A: Mandatory e-Service Book
- Employees who joined on or after 01/01/2021
- For them, maintaining a digital e-Service Book is mandatory
- Any physical service book already opened will be considered invalid
Category B: Physical Service Book Until Retirement
- Employees retiring on or before 31/12/2023
- They will continue to use the physical service book only
Category C: Hybrid Use
- Employees not covered under Categories A or B
- They must maintain both e-Service Book and physical service book until further notice
Importance of e-Service Book for Kerala Government Employees
The implementation of the e-Service Book will improve efficiency, reduce paperwork, and ensure real-time updates of pay revisions, promotions, increments, and other employee details. From 01/09/2021 onwards, every change in pay status—due to increment, promotion, demotion, or any other reason—must be updated either in the e-Service Book, physical service book, or both, depending on the category of the employee.
Download Government Orders, Circulars, Guidelines & Tutorials on e-Service Book
To help government employees better understand and use the e-Service Book system, documents related to its implementation are available for download. This includes Government Orders (GOs), official circulars, detailed guidelines, and step-by-step tutorials. Keeping a copy of these documents can be helpful for smooth compliance with the latest service book procedures.
Conclusion: A Major Step Towards Digital Governance in Kerala
The launch of the e-Service Book marks a significant step in Kerala’s journey toward digital governance. It ensures better transparency, accountability, and data accuracy in managing employee records. The system will also be beneficial for audits and service verifications in the future.
